Refund policy

Return and Refund Policy

We strive to ensure that all our products meet your expectations. However, if a product does not meet specifications or is defective, we are here to help.

Eligibility for Returns and Refunds

• You may request a return or refund for products that do not meet specifications or are faulty/defective.
• To initiate a return or refund, please email us at info.khatmk@gmail.com within 30 days of the delivery date.

How to Request a Return or Refund

1. Send an email to info.khatmk@gmail.com with the following details:
   • Explanation of the issue.
   • A clear photo of the product, if it is defective or faulty.
2. We will review your request and respond with further instructions.

Refund Process

• Refunds will be issued to the debit/credit card used for the original purchase.
• Refunds will be processed once the returned product has been safely received and inspected.

Final Sale Policy

• After 30 days from the date of delivery, all sales are considered final, and products are neither refundable nor returnable.

Need Assistance?

For additional questions, feel free to use our ‘Contact Us’ page or email us at info.khatmk@gmail.com.

We’re committed to making your shopping experience smooth and hassle-free!